The Friendly Face of Student Maintenance
At Student Rooms 4 U, we know that even in top-notch accommodation, sometimes things can go wrong. Whether it’s wear and tear, unexpected faults or accidental damage, all properties need repairs and updates from time to time. There are plenty of horror stories out there about private landlords who are quick to blame student renters for any problems in the house, or who can take weeks (or months!) to respond to issues. The quick response and professional manner of our in-house maintenance team is something that our tenants often pick out as a top quality of SR4U.
Our Maintenance Team
We make an effort to know the names of all our student tenants, so it’s only right that you know about our important team members, too. Our maintenance team is made up of Rich and Ollie – they like their tea white with two sugars, served alongside a laugh and joke. Knowing who to expect when something goes wrong is a weight off your mind – especially if you’re home alone or living in a female only household, knowing your repair guys by name gives peace of mind over waiting for random tradesmen to turn up.
Rich and Ollie are popular faces amongst our students as they frequently go out of their way to accommodate your maintenance needs in both a friendly and jovial manner. If you rent with SR4U, you don’t need to worry about calling up about problems you don’t know how to deal with. Our maintenance service has a 24-hour emergency line, so whatever time of day it is, we’re able to respond to your urgent problems.
One of the perks of being in a group of family-owned companies is that we have a team of contactors and specialist staff on our books who can be called in for any additional maintenance issues. Where a private landlord might be thumbing through the phonebook to find a tradesperson, we already have a dedicated team who we deal with directly, ensuring an efficient and high-quality service for our tenants.
What Our Tenants Say
When it comes to the helpful and professional service offered by our maintenance team, you don’t just have to take our word for it! At SR4U, we have an open policy where we’re more than happy to share reviews of our previous tenants – students just like you who have decided to rent with Student Rooms 4 U. Here are a few comments from our recent renters and what they thought about our dedication to a brilliant maintenance service.
Megan – “The best student housing company in Plymouth! We were with this company for 2 years of university and the houses are great. The staff are all so friendly and understanding, always quick and willing to help; plus, we never waited more than a day for maintenance if it was needed. Thanks so much.”
Beth – “Everyone is lovely and super happy to help! Any problems are always fixed as soon as possible and the properties are really nice.”
Emily – “Great experience so far, any maintenance issues we have experienced have been quickly resolved. Lovely team and would highly recommend!”
Jess – “I have lived in two of Student Rooms 4 U properties over the past two academic years. Student Rooms 4 U have been very accommodating, helpful and made living away from home so much easier. Nothing is a problem for them – maintenance is always quick (in some cases, the problem is fixed on the same day!) All of their properties are very close to university too. Definitely recommend them!”
Kiyah – “I was with this company for 3 years whilst at university and the staff couldn’t help me enough and were very understanding of personal situations. The properties I stayed in were perfect for what I needed. All the staff are an absolute credit to the company whether it the ladies in the office who will quickly make you feel at home or Richard and the maintenance team who will help you with anything like putting up shelves and bits. They even met me after I moved out to return something I’d left behind. The best student housing in Plymouth! THANK YOU FOR AN AMAZING 3 YEARS.”
Giovanna – “I lived in a 2 house with my boyfriend right next to the university with amazing facilities including maintenance available 24/7. My location was ideal for communicating with the company and are always available if any issue.”
When you’re living away from home for the first time, feeling safe and secure in your new home will be of the utmost importance (to you, and to your anxious parents!) Knowing that SR4U provides a brilliant maintenance team as part of the package can put your mind at rest. Not only are we there for you if something goes wrong, but we’re also on hand to deal with any small issues you might have in the house or if you need a hand with something like putting up shelves.
When you want to concentrate on studying hard and having a good time, you don’t need things like a leaky tap or faulty washing machine playing on your mind. Rent with SR4U and feel supported throughout your tenancy and beyond by our fabulous team.